Deliver nationwide
Meet the Team
At CREGG Medical, our skilled professionals deliver quality-driven, evidence-based service with a firm customer focus and cost-effective solutions. As a leading medical supply store, we provide a broad range of medical supplies, medical equipment and medical products to public and private healthcare clients. Every recommendation is backed by research and tailored precisely to your setting—whether that’s a nursing home, hospital ward or private residence.
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Accreditation & Awards
ISO 9001:2015
In March 2021, CREGG Medical achieved ISO 9001:2015 accreditation.
CREGG Medical has developed and implemented a quality management system, which uses ISO 9001:2015 as a framework that allows our organisation to document and improve our practices to better satisfy the needs and expectations of our customers, stakeholders and interested parties.
This quality policy is used to familiarise our customers, interested parties, or individuals with the controls that have been implemented and to assure them that the integrity of our quality management system is maintained and is focused on meeting its intended outcomes.
The quality policy also describes the structure of our quality management system, the sequence and interaction of our key processes, and delineates authorities, inter relationships and responsibilities of personnel who operate within the boundaries of the quality management system, with references to procedures, processes and activities that comprise it.
The Figure below illustrates our methodology for the development of our quality management system, using the Plan-Do-Check-Act cycle process approach, to implement and deliver management system objectives, stakeholder requirements and customer satisfaction.
Our Mission Statement
CREGG Medical is committed to an operating philosophy based on openness in communication, integrity in serving our customers, fairness and concern for our employees and responsibility to the communities within which we operate.
Our vision is to make a vital difference in people’s lives through providing safe, state-of-the-art care equipment meeting clients’ personal needs and value requirements.
Additionally, we are dedicated to creating a mutually beneficial business culture that is based on the following principles:
OUR PEOPLE
CREGG Medical is committed to equality in employment opportunity and rewards, embracing wholeheartedly the cultural diversity within the communities we operate in.
Our employees’ welfare and interests are foremost throughout all aspects of our business and how we conduct our affairs. CREGG Medical is committed to:
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Creating and nurturing an environment of success based on honesty and integrity.
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Equitable sharing in the success of the company.
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Empowerment through training and communication.
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Individual growth and equal opportunity.
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Designing and providing a safe and secure work environment.
OUR CUSTOMERS
Satisfying customer needs is central to our corporate culture and developing long-term relationships with our clients. Our focus is to proactively seek out and define customer needs and addressing all requests professionally and expeditiously without creating false expectations.
OUR COMMUNITY
CREGG Medical is committed to supporting the communities within which we operate. We believe in the practice of social responsibility and encourage similar behaviour in our employees and suppliers.
We support the conservation of the physical environment and the prevention of pollution at our facilities.
We proactively comply with all applicable safety, environmental, legal and regulatory requirements.
OUR QUALITY
CREGG Medical is committed to achieving competitive excellence and providing our customers with products and services designed, produced and maintained to meet or exceed their expectations by:
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Complying with all customers, statutory and regulatory requirements;
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Enabling employees to achieve business and professional goals.
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Continually improving our processes via our QMS.
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Extending our QMS practices throughout our Supply Chain.
Beginning with a clear definition of customers’ expectations, we strive to consistently meet or exceed them. We adhere to all applicable standards and customer specific requirements and endeavour to provide processes that ensure we achieve this in order to build a robust and world class business.